Shipping and Delivery
Welcome to www.blackbarbiebytk.co.za. We’re thrilled to bring our exclusive, custom-made women’s clothing to your doorstep. Below you’ll find all the details about our shipping and delivery process.
PEP Shipping Options
| Shipping Option | Delivery Time | Price |
|---|---|---|
| Standard Shipping | Delivery in 5 – 9 working days | R60.00 |
| Express Shipping | Delivery in 3 – 6 working days | R100.00 |
| Overnight Shipping | Delivery in 24 Hours | R100.00 |
Order Processing
- Processing Time: All orders are processed within 3-5 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Restrictions
- We do not ship to P.O. Boxes.
- Orders may be subject to additional customs duties and taxes depending on the destination country. These charges are the customer’s responsibility.
Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact our customer service team at info@blackbarbiebytk.co.za or +27 71 440 1540 as soon as possible.
Ensure that the shipping address provided is accurate. BlackBarbieByTK(www.blackbarbiebytk.co.za) is not responsible for orders shipped to incorrect addresses.
Local Pickup (Available in Pretoria)
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- Pickup Location: Our Pretoria store at BARCLAY SQUARE | 296 Justice Mahommed Street, Pretoria, South Africa.
- Pickup Time: 3-5 business days after order confirmation.
- You will receive an email notification when your order is ready for pickup.