Returns Policy
Return Process
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of receipt.
- Contact Us: Email our customer service team at [your email] with your order number and reason for return.
- Return Authorization: Our team will provide you with a return authorization and instructions on where to send your return.
- Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
- Inspection: Once we receive your return, we will inspect the item(s) to ensure they meet our return conditions.
- Refunds: If your return is approved, we will process a refund to your original method of payment. Please allow up to 7 business days for the refund to reflect in your account.
Return Conditions
- Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
- Custom-made or personalized items cannot be returned or exchanged unless they arrive damaged or defective.
- Sale items are final and cannot be returned or exchanged.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at [your email] with your order number and a photo of the item. We will arrange for a replacement or refund as quickly as possible.